FAQ

How to get a loan?

Fill out the client form. It is important to provide complete information otherwise you will not be able to submit your application. After submitting your application, our team will review it. We try to speed up the review process as much as possible.

What do I need to apply?

1. A valid SA ID;
2. Latest 3 months bank statements;
3. A valid cell phone number.

What is debicheck?

A DebiCheck debit order is a new debit order electronically confirmed by the consumer, with their bank or service provider, on a once-off basis, at the start of a new contract that has been signed up with a company. DebiCheck is a new way in which the consumer can control how certain debit order collections are made from their bank account. DebiCheck ensures that consumers are in control of and aware of debit orders being processed to their bank account. Additionally, it provides the company or service provider that consumers are dealing with, with the comfort of knowing that the consumer has acknowledged and is aware of these debit orders.

When is my loan due date?

This information, as well as other loan details, are available on your personal account. In case of any problems accessing your account, please contact us between 8AM -5PM Monday-Friday through +27 71 868 5388.

When can I get loan?

During business hours, the process of reviewing and transferring money takes 1 hour.

How do I check the payment amount?

You can easily check all loan details on your personal account or contact us via phone number +27 71 868 5388 from 8AM – 5PM Monday-Friday.

What if I pay my loan late?

We encourage you to pay off your loan on/immediately before the due date to maintain your good credit history. In the event that you pay late, a late fee will apply. If you are experiencing financial difficulties and can’t pay your loan, please contact us at +27 71 872 4041 8AM-5PM Monday-Friday to find the optimal payment solution.

How is money credited?

We send money to the bank account you specify automatically after the loan is approved and you sign the loan agreement.